Privacy Policy

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Element Architecture™ Limited trading as Element Architecture™.

Introduction
This document outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the terms outlined in this Privacy Policy.

How We Use Your Information
We use the collected information for purposes such as:

• Processing orders and transactions
• Providing customer support
• Personalising your experience
• Sending relevant updates and promotions
• Improving our website and services
   

Information We Collect
We may collect personal information, including but not limited to:

• Contact information (name, email, phone number)
• Billing and shipping details
• Information provided when you communicate with us
• Usage data and analytics (e.g., IP address, browser type, pages visited)

Data Security
We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure payment methods, and regular security audits.

Third-Party Services
We may use third-party services for analytics, payment processing, and other business functions. These third parties may have access to your personal information, but they are obligated to maintain its confidentiality.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Your Choices
You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings

Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please review this page periodically for the latest information.

Malware and Phishing
The Company will take reasonable steps to ensure data is kept secure.
If malware is received, then the company should be informed. The company will not be held responsible for any damage and/or loss to property.
If any phishing content is received purporting to be the company, then it is recommended no respond is made and any links/attachments are NOT opened. Please call the company direct to discuss the matter to see if this is a legitimate request.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at :

01626 817 417

info@elementarchitecture.co.uk

Copper Beeches, Exeter Road, Teignmouth, TQ14 9LQ

Complaints

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

By using our website, you agree to the terms outlined in this Privacy Policy. 

Updated September 2024